


The upload function built into Freeway is very reliable and, although we receive some reported problems in Software Support, it is rarely a Freeway issue at all. This article offers a step-by-step guide to troubleshooting any upload problems you might experience. However, there may be the odd occasion when the upload doesn't start or it stalls before completion. This article is also available for viewing online at //Uploading Issues - A Troubleshooting Guide (FTP)įor the majority of the time, uploading your site to the web is as simple as going to File>Upload, entering the server name, directory (if used), user name and password and clicking OK. Login error: Incorrect credentials: Username should be the instance 'username' in the user profile.Print Article - Uploading Issues - A Troubleshooting Guide (FTP) Listing directory failed (/): Caused by missing 'webdav' in the More Options section. Port: 443 (default by the type of connection).Note: Please make sure you replace "" by your Cloud instance name. This type of connection will be encrypted and connect to the WebDAV root directory. Solutionĭownload Cyberduck and use the following connection configuration: See Upload data via WebDAV for more information.Ĭyberduck is a free FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows.

You can use this to upload large files to share with support, backup files, or data you want to import into your instance. Your Atlassian Cloud account includes a WebDAV directory share. For updated import information, please refer to Import and export data. Atlassian Cloud applications no longer support WebDAV.
