If you have multiple user accounts and want to consolidate them you have to contact EA customer service. If you cannot see previous purchases made through Origin check that you have used the right login details. Games are tied to the user, not the computer.
You should always use the same Origin/EA account details to log in and register your games. 
Once you’ve registered the code the game should now show up in your games library. There’s even simple instructions on where to find the product code in case you’re a bit lost – In the pop up window enter your product code. Click on Games in the menu bar then Redeem Product Code –. 
Open Origin, you can download it from here, and log in with your Origin/EA account details. You’ve bought a Windows only physical copy of a game but the Mac version is available in Origin. You have a computer that doesn’t have a disc drive. You’re running Windows in Boot Camp or a VM on your Mac and want your games on both operating systems. You’re switching platforms from Windows to Mac or Mac to Windows. You’ll need to do this for a variety of reasons: (you need to get the Sims 3 Base Game in order to make the expansion packs working, if you have it already the sims 3 ignore me.Redeeming a product code for an EA game is very easy. More Information about The Sims 3 Game in Wikipedia It was first released on Jat the same time for Mac OS X and Microsoft Windows – both versions on the same disc. It is the sequel to the bestselling computer game, The Sims 2. The Sims 3 is a 2009 strategic life simulation computer game developed by The Sims Studio and published by Electronic Arts. Please click the links to go directly to the post where you can download the game expansion packs. You need to download the base and install any of The Sims 3 expansion pack before you can make the game work. Just think of it that this is a treat from our site where you can get The Sims 3 Expansion Packs for free. The Sims 3is a game for everybody! This game become really popular and we want to give you a complete list of The Sims 3 Expansion Packs Free downloads.
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